PSU Included & Free Shipping

Every ASIC miner purchased from KOALA MINERS comes with a power supply unit (PSU) included, and we offer free Australia-wide shipping on all orders. International shipping is also available on select models.

24/7 Customer Support

Our support team is available 24/7 to assist you with any questions about your mining equipment. You can reach us anytime at Support@KoalaMiners.com.au. We are committed to providing fast, reliable, and friendly Australian-based support.

Fast Order Processing

All orders are processed within 1–2 business days after payment confirmation. We prioritise efficient handling to ensure your equipment is dispatched as quickly as possible.

Australia-Wide & Global Delivery

We ship throughout Australia using Australia Post Express, StarTrack, DHL Express, and UPS. For added security, a signature is required upon delivery to ensure your package arrives safely. International customers can also enjoy secure, tracked, insured delivery.

Important Information Before Ordering

Custom Setup Included

We provide custom configuration and setup for all ASIC miner purchases, ensuring your equipment is ready to operate.

Beginner's Guide

New to mining? A downloadable Beginner’s Guide will be available in your account after completing your first order.

Terms of Service

Please review our Terms of Service before placing an order to understand warranty, returns, and operational guidelines.

Price Fluctuations

ASIC miner prices may fluctuate based on market conditions and manufacturer pricing. Our pricing updates regularly to reflect current availability and demand.

Risk Disclaimer

Cryptocurrency mining can be profitable but carries inherent risks due to market volatility, network difficulty, electricity costs, and equipment lifespan. Always perform your own due diligence before making mining investments.

Payment Methods

KOALA MINERS offers a variety of secure and convenient payment options to suit customers across Australia and worldwide. We currently accept:

Cryptocurrencies: Bitcoin (BTC) / Ethereum (ETH) / Tether USDT - USDC (TRC20 & ERC20) / Other cryptocurrencies (on request)

Credit Cards : We accept major credit cards, including: Visa / Mastercard / American Express . (Credit card payments may include taxes and additional processing fees depending on the issuing bank or gateway provider.)

Wire Transfer (Bank Transfer): We support domestic and international bank wire transfers. (Instructions for wire transfer payments are provided upon checkout or via invoice.)

Delivery Methods

• Australia-Wide Delivery: Australia Post Express & StarTrack

• International Delivery: DHL Express & UPS

• Secure Handling: Signature on delivery to protect your order

• Insured Shipping: All shipments are insured for your peace of mind

Support

The KOALA MINERS support team is always here to help you manage, set up, and operate your mining equipment. If you have any questions or require assistance, contact us at: 📧 Support@KoalaMiners.com.au